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Returns & Exchanges


The Bushel Box Co. is so confident you will love our products, we will happily accept returns within seven days should there be any damage or defect. If you change your mind, we will refund the purchase price of the item provided we are contacted within three days of delivery. However, the buyer will be responsible for the return shipping costs. Where a product is returned within seven days of the purchaser receiving the item/s and a refund is requested, The Bushel Box Co. will refund the original product purchase price. Please note that delivery charges and costs to return the product/s are not refunded to the customer.

Unfortunately personalised crates cannot be returned due to the custom text on the product.

All returns must be in their original packaging and presented in a way that would allow The Bushel Box Co. to resell the product. Unfortunately we cannot accept any returns where the original packaging has been ripped, damaged or discarded.

Upon receipt of the returned goods, we will inspect your product and a refund will be processed within seven working days.


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